Hello Printer, My Dear Old Friend

By Scott

In honor of… well, nothing in particular, we launched a new, cool way to get your orders from eHungry.

In the past, you could get them by fax or email (or in person, if you wanted to pay for the plane ticket for us to deliver it). But now you can get them sent directly to your printer.

So how does it work? We like to say magic, but our lawyers advise against that. So instead, you download a small program to your restaurant’s computer (Windows XP / Vista) called the eHungry Order Monitor. Or eHungry OM for short. Or eOM for shorter.

When you open it up, it’ll ask you to log into your eHungry account and select what printer(s) you want orders sent to. And that’s it. That little program will talk to our server and anytime a new order comes in, it’ll make a bunch of noise to alert you (assuming you have speakers) and print out the order automatically.

Why is this better than email? Well for one, email is inherently unsecure. For two, it’s unreliable (how many times have emails got caught in spam filters or accidentally deleted). Why is this better than fax? It’s less expensive ($0.08 an order vs. $0.11), it’s faster (you could print out 10 – 20 orders per minute vs. 1 for a fax) and best of all, it doesn’t tie up your phone/fax line.

How do you take advantage of this? Log into your eHungry  Manager, go into your Restaurant Locations area, change the method of receiving orders to Printer and then download and install the eHungry Order Monitor.

See, it is like magic.

P.S. Incase you’re wondering if you need a specific printer to use this, the answer is no. You can use an expensive thermal printer or an inexpensive inkjet you bought for $50 at Walmart. As long as you can print to it from your Windows computer, it’ll work. Plus, just think of the possibilities — your computer could be in a back office and you have a wireless printer that’s right next to your cash register. Orders will spit out like a llama at a petting zoo.

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